Adjacent Market Expansion

Instacart is a marketplace connecting customers with same-day grocery delivery, which has expanded beyond groceries into adjacent retail categories. The company raised significant capital to achieve rapid geographic expansion and market dominance.

Key Points:

  • Core Market Opportunity:

    • $700 billion grocery market in US
    • Expanding into adjacent markets like pet stores and kitchen supplies
    • Growing customer demand for 1-hour delivery services
  • Growth Strategy:

    • Rapid geographic expansion beyond San Francisco
    • Focus on proving model works in:
      • Major cities (top 15-20 markets)
      • Suburban areas
    • Goal to achieve largest coverage/density in America
  • Marketplace Development:

    • Build supply and demand simultaneously
    • Create density in each geography
    • Aim to be biggest marketplace for network effects
    • Partner with retailers to bring them online
  • Capital Strategy:

    • Raised over $1 billion to:
      • Support rapid expansion
      • Build new products
      • Create war chest for market challenges
      • Enable faster market coverage
  • Competitive Position:

    • Largest grocery delivery marketplace in America
    • Thriving despite Amazon/Whole Foods acquisition
    • Strengthened retail partnerships post-Amazon acquisition
    • Growing customer adoption year over year
21:37 - 21:45
Full video: 31:10
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Max Mullen

He co-founded Instacart, where he helps scale the company and lead our culture & employee experience teams. As an angel investor he's also backed the founders of over 75 companies including Checkr, Clubhouse, Deel, Lattice, Mercury, Newfront & Stord.

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