Enterprise Sales Model Dying
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Brian Halligan shares his perspective on the evolution of enterprise software sales and business models, particularly highlighting the decline of traditional enterprise software companies with large sales forces.
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Traditional Enterprise Software Model is Declining:
- "Ye olde enterprise software companies with ye olde giant outside salesforces" - time has passed for this model
- Despite being wrong about this prediction before, believes this trend is now real
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New Business Model Emerging:
- Companies are starting with small businesses first
- Examples of successful companies using this approach:
- Shopify
- Stripe
- HubSpot
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Why Enterprise-First Approach is Challenging:
- Extensive compliance work required
- Many checkboxes needed for approval
- Complex and difficult sales model
- Describes it as a "tough road to hell"
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Personal Experience:
- Despite growing up in enterprise sales himself
- Acknowledges the irony of criticizing the industry he came from
- Believes the industry has fundamentally changed
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Future Direction:
- New breed of companies emerging
- Different way of selling and growing
- Bottom-up approach more viable than targeting Fortune 500 companies first
This represents a significant shift in how software companies should approach building and scaling their businesses, moving away from traditional enterprise-first models to more modern, bottom-up approaches.
Brian Halligan
Co-founded HubSpot in 2006, transforming it into a leading CRM platform with over 200,000 customers worldwide.
Recognized as a top SaaS influencer, he combines entrepreneurial success with teaching at MIT.