Four Tentpoles Culture Framework

Betterment has built a strong company culture through structured events and value recognition systems. Here's their framework for building relationships and maintaining culture.

Four Annual Tentpole Events

  • Anniversary Party (May)

    • Celebrates company launch at TechCrunch Disrupt 2010
    • Annual tradition marking company milestones
  • Thanksgiving Potluck

    • Most popular company event
    • Employees bring families and dishes to share
    • Creates personal connections beyond work
  • Seasonal Retreats

    • Winter ski day
    • Summer camp experience
    • Gets team out of office context
    • Builds relationships in different environments

Value Recognition System

  • Seven core company values represented by themed hats
    • Example: "Embrace Efficiency" hat features drinking straws
    • Used in "Betterment of Betterment" awards
    • Recognizes employees who exemplify each value

Cultural Philosophy

  • Core value: "Build relationships beyond the task"

    • Encourages connections outside project work
    • Creates stronger team bonds
    • Develops trust beyond immediate needs
  • Focus on team celebration

    • Regular recognition of achievements
    • Marking important occasions
    • Shows care for team members
    • Helps perpetuate company values
  • Emphasis on traditions

    • Builds consistent culture
    • Creates shared experiences
    • Strengthens team relationships
    • Maintains company values long-term
11:01 - 13:42
Full video: 23:15
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Jon Stein

Jonathan "Jon" Stein is an American fintech entrepreneur. He is the founder and chairman of Betterment, the largest independent online financial advisor in the U.S., with over $18 billion in assets under management.

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