Four Tentpoles Culture Framework
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Betterment has built a strong company culture through structured events and value recognition systems. Here's their framework for building relationships and maintaining culture.
Four Annual Tentpole Events
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Anniversary Party (May)
- Celebrates company launch at TechCrunch Disrupt 2010
- Annual tradition marking company milestones
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Thanksgiving Potluck
- Most popular company event
- Employees bring families and dishes to share
- Creates personal connections beyond work
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Seasonal Retreats
- Winter ski day
- Summer camp experience
- Gets team out of office context
- Builds relationships in different environments
Value Recognition System
- Seven core company values represented by themed hats
- Example: "Embrace Efficiency" hat features drinking straws
- Used in "Betterment of Betterment" awards
- Recognizes employees who exemplify each value
Cultural Philosophy
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Core value: "Build relationships beyond the task"
- Encourages connections outside project work
- Creates stronger team bonds
- Develops trust beyond immediate needs
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Focus on team celebration
- Regular recognition of achievements
- Marking important occasions
- Shows care for team members
- Helps perpetuate company values
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Emphasis on traditions
- Builds consistent culture
- Creates shared experiences
- Strengthens team relationships
- Maintains company values long-term
11:01 - 13:42
Full video: 23:15JS
Jon Stein
Jonathan "Jon" Stein is an American fintech entrepreneur. He is the founder and chairman of Betterment, the largest independent online financial advisor in the U.S., with over $18 billion in assets under management.