Audition-Based Hiring Method

Automatic (WordPress) uses an innovative hiring approach focused on real work trials and written communication instead of traditional interviews. Here's their framework:

Core Hiring Philosophy

  • Written communication skills are the strongest predictor of success
  • Prefer auditions (trial work) over traditional interviews
  • Focus on finding overlooked talent that might not fit traditional tech hiring models
  • Pay equal salaries globally for equal work, regardless of location

Audition Process

  • Initial screening of resumes and basic interview
  • Candidates hired on contract basis at $25/hour
  • Trial projects vary by role:
    • Some use sandbox environments
    • Some work with real customers
    • Focus on actual work performance vs theoretical skills

Communication-Based Hiring

  • Primarily text-based hiring process
    • Originally used IRC, Skype
    • Now primarily uses Slack
  • Most roles can be hired completely asynchronously
  • Face-to-face only required for specific roles (e.g., sales)
  • CEO personally did final chat with first 1,000 hires

Onboarding Process

  • All new hires start with 2 weeks of customer support
    • Applies to everyone from CFO to engineers
  • Annual rotation back to support for one week
  • Benefits:
    • Keeps everyone close to customers
    • Prevents viewing customers as just numbers
    • Helps with product development
    • Maintains connection to user experience

Company Culture

  • Headquarters is "on the internet"
  • Remote-first with employees in 90 countries
  • Equal pay globally for equal work
  • Focus on creating equal opportunity for impact regardless of location
  • Strong emphasis on written communication skills