Rule of Two Sources
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Shaan Puri discusses his "Rule of Two" - when you hear about the same business opportunity or idea from two completely separate sources, it's time to investigate further.
The Rule of Two Example: Franchise Marketing
- Two separate encounters revealed the opportunity:
- First source: Ceva mentioned companies Scorpion Marketing and Ferocious Marketing
- Second source: Met people at event doing franchise marketing for McDonald's (handling 5% of franchises)
Why Franchise Marketing is Compelling
-
Target Customer Characteristics:
- All franchisees have similar problems
- Cookie-cutter customer base makes operations streamlined
- Franchisees typically invest their net worth, motivated to succeed
- Often not tech-savvy, need help with online presence
-
Business Model Benefits:
- Easy marketing pitch once you have initial customers
- Clear ROI from month one
- Operations can be standardized due to similar customer needs
- Snowball effect in sales (easier to get 151st customer after having 150)
Example Application: Senior Living Facilities
-
Real Problem:
- Occupancy rates critical (55% vs 85% = $10M difference)
- Owners typically not tech-savvy
- Currently rely on offline marketing (hosting brunches for hospital nurses)
- Limited success with existing lead generation platforms
-
Opportunity:
- Help rank facilities for local search terms
- Improve occupancy through better online presence
- Solve real business problem with measurable ROI
Key Success Factors
- Find niche or franchise with scale
- Validate market is already proven
- Focus on providing clear ROI
- Build reputation within specific industry
- Create repeatable processes for similar customers
09:02 - 11:11
Full video: 01:02:06SP
Shaan Puri
Host of MFM
Shaan Puri is the Chairman and Co-Founder of The Milk Road. He previously worked at Twitch as a Senior Director of Product, Mobile Gaming, and Emerging Markets. He also attended Duke University.