VA Integration Boosts Productivity

Justin Mares has developed a successful system for integrating virtual assistants into his company's workflow, significantly boosting productivity.

Core VA Integration Strategy

  • Maintains 1:2 ratio of virtual assistants to employees
  • Claims 30% productivity increase across company
  • Provides internal training documentation for VA usage
  • Started with personal experimentation using VAs for Airbnb and other requests
  • Gradually expanded VA integration into broader business operations

Implementation Process

  • Created internal documentation for VA management
  • Trains employees on how to leverage virtual assistants effectively
  • Focuses on removing repetitive tasks from employee workload
  • Systematically identifies automation opportunities across departments
  • Integrates VAs into various aspects of business operations:
    • Product meetings
    • Marketing tasks
    • Logistics operations

Evolution of System

  • Initially tested with personal tasks
    • Airbnb request management
    • Personal task management
  • Expanded to business operations
  • Developed comprehensive internal training
  • Created systematic approach to VA integration

Business Impact

  • Significant productivity improvements
  • Scalable across different departments
  • Helps employees focus on higher-value work
  • Creates systematic approach to task automation
  • Provides consistent support structure across organization

The system has proven so successful that others have suggested publishing the framework publicly, as there's significant interest in learning how to effectively implement VA systems in business operations.

01:01:58 - 01:02:48
Full video: 01:08:29
JM

Justin Mares

Co-founded Exceptional and authored "Traction," a guide for startup growth. Currently leads TrueMed, a health-tech/fintech company.

Expertise in revenue management and startup operations. Passionate about improving healthcare through technology and financial innovation.

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