Hidden Opportunity Framework

A framework for identifying profitable businesses that sell "free" products/services that are hiding in plain sight.

Core Concept

  • Businesses can make significant money by selling things that are technically free
  • Success opportunities are everywhere but often overlooked
  • Value comes from making free things more accessible or convenient

Examples of Hidden Opportunities

Labor Law Posters ($1M+ Business)

  • Required by law in all business break rooms
  • Posters are technically free from government websites
  • Private companies:
    • Send official-looking notices to businesses
    • Charge ~$45 per poster subscription
    • Update posters annually
    • High margins due to simple printing/distribution model
    • Make millions by simplifying compliance process

Marketing-Created Occasions

  • Companies creating cultural norms that drive sales:
    • De Beers: "Diamonds are forever" campaign
    • Created 2-3 month salary diamond ring standard
    • Kellogg's: "Breakfast is most important meal"
    • Johnson & Johnson: Baby showers
    • Macy's: Wedding registries
    • Lysol: Spring cleaning concept

Key Insights for Identifying Opportunities

  • Look for everyday objects/services that seem basic but necessary
  • Find areas where complexity can be simplified for customers
  • Identify free things that people would pay for convenience
  • Notice required compliance or regulatory requirements
  • Look for opportunities to structure/aggregate available data
  • Consider how to make free things more accessible

Mindset Shift

  • Success isn't about rare, revolutionary ideas
  • Business opportunities are everywhere in plain sight
  • Focus on finding one good opportunity rather than the perfect idea
  • Every object or service exists because someone created a business around it
  • Even simple services (like painting parking lines) can be highly profitable
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Full video: 52:48
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Shaan Puri

Host of MFM

Shaan Puri is the Chairman and Co-Founder of The Milk Road. He previously worked at Twitch as a Senior Director of Product, Mobile Gaming, and Emerging Markets. He also attended Duke University.

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