Hidden Opportunity Framework
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A framework for identifying profitable businesses that sell "free" products/services that are hiding in plain sight.
Core Concept
- Businesses can make significant money by selling things that are technically free
- Success opportunities are everywhere but often overlooked
- Value comes from making free things more accessible or convenient
Examples of Hidden Opportunities
Labor Law Posters ($1M+ Business)
- Required by law in all business break rooms
- Posters are technically free from government websites
- Private companies:
- Send official-looking notices to businesses
- Charge ~$45 per poster subscription
- Update posters annually
- High margins due to simple printing/distribution model
- Make millions by simplifying compliance process
Marketing-Created Occasions
- Companies creating cultural norms that drive sales:
- De Beers: "Diamonds are forever" campaign
- Created 2-3 month salary diamond ring standard
- Kellogg's: "Breakfast is most important meal"
- Johnson & Johnson: Baby showers
- Macy's: Wedding registries
- Lysol: Spring cleaning concept
Key Insights for Identifying Opportunities
- Look for everyday objects/services that seem basic but necessary
- Find areas where complexity can be simplified for customers
- Identify free things that people would pay for convenience
- Notice required compliance or regulatory requirements
- Look for opportunities to structure/aggregate available data
- Consider how to make free things more accessible
Mindset Shift
- Success isn't about rare, revolutionary ideas
- Business opportunities are everywhere in plain sight
- Focus on finding one good opportunity rather than the perfect idea
- Every object or service exists because someone created a business around it
- Even simple services (like painting parking lines) can be highly profitable
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Full video: 52:48SP
Shaan Puri
Host of MFM
Shaan Puri is the Chairman and Co-Founder of The Milk Road. He previously worked at Twitch as a Senior Director of Product, Mobile Gaming, and Emerging Markets. He also attended Duke University.