Quality Standard Becomes Allowance
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This transcript discusses how setting high standards for content quality was crucial to the success of newsletter businesses like Morning Brew.
The Standard Setting Principle
- The standard of your business is what you allow
- Not addressing suboptimal content implicitly sets that as the acceptable standard
- Being "maniacal" about content quality establishes excellence as the baseline
Morning Brew's Approach to Quality Standards
- Founders were "maniacal" about content quality in the early days
- Would print out competing newsletters daily and analyze them with pen and paper
- Marked what they liked and didn't like in each newsletter
- Directly compared their writers' work to competitors' better versions
- Set exceptionally high standards for writers, even if it created tension
Content Quality as Competitive Advantage
- Content quality is the foundation everything else follows from
- In today's saturated newsletter market, subscriber value has decreased
- Many new newsletter creators focus on growth hacks rather than content quality
- Poor content leads to low engagement, which leads to lower ad rates
- High-quality, niche content can command premium advertising rates
- Quality content enables direct monetization opportunities
Lessons for Newsletter Creators Today
- Focus on content quality first, growth tactics second
- The more niche the content, the better the monetization opportunities
- B2B content tends to be more resilient during advertising downturns
- Niche audiences are easier to directly monetize than general audiences
- The economics of newsletters have changed - subscriber value is lower than in 2017-2018
- Many creators mistakenly believe the same arbitrage opportunities still exist
The Maturity of Setting High Standards
- Setting and maintaining high standards requires maturity and discipline
- Having an "ownership mentality" means critiquing your work constantly
- Iteration can improve content from good (B/C+) to exceptional (A+)
- The standard-setting approach may seem extreme but proves effective long-term
Alex Lieberman
Co-founder & Executive Chairman of Morning Brew, Chairman of storyarb.
Alex Lieberman is the co-founder and Executive Chairman of Morning Brew, a daily business newsletter that scaled to millions of subscribers before its majority acquisition by Business Insider's parent company in 2020. He hosts the 'Founder's Journal' podcast, offering insights on entrepreneurship and building businesses. He is also the Chairman of storyarb, a B2B content marketing agency, and is involved in other ventures including growthpair and distro. He is widely recognized as an entrepreneur, media builder, and content creator focused on startup culture and business growth.