Ticket-Based Shopping Experience

Shaan proposes creating a ticket-based flea market shopping experience that transforms traditional thrift shopping into a fun, social event with gamification elements.

Key Points:

• Ticket-Based Shopping System:

  • Customers buy a set number of tickets upfront (10, 20, or 30 tickets)
  • Commit to finding items before shopping begins
  • Eliminates the "should I get this?" decision paralysis of traditional thrift shopping

• Experience Design:

  • Structure the market as a path or race similar to Spartan Race/Tough Mudder
  • Use wristband scanning technology (like Indonesian food courts) instead of cash/card payments
  • Take "before" photos when customers arrive
  • Take "after" photos when they leave wearing their new finds

• Social Elements:

  • Turn shopping into a group activity with friends
  • Create Instagram-worthy moments with the transformation photos
  • Make it feel like a party or event rather than just shopping

• Business Model Inspiration:

  • Draws from Indonesian food courts where customers receive wristbands, scan for items, and pay at the end
  • Transforms a mundane activity (shopping for used items) into a fun experience
  • Creates a "makeover" element that adds excitement to the thrift shopping experience

• Target Experience:

  • Customers leave with a complete new outfit or look
  • The focus shifts from "should I buy this?" to "what's the most fun item I can find?"
  • Customers can always purchase more tickets if they want to continue shopping