Export Internal Solutions

A framework for taking internal corporate solutions and turning them into standalone products/services that can be sold to other companies.

Core Concept

  • Take solutions developed for internal use at large companies
  • Generalize and package them as products/services for broader market
  • Target similar companies facing the same challenges

Example Case: Chick-fil-A's Tech Infrastructure

  • Currently has 100+ smart devices in stores
  • Uses machine learning algorithms to optimize operations
  • Helps $16/hr workers be more effective
  • Increases sales per square foot
  • Demonstrates how traditional companies are deeply investing in tech

Two Business Opportunities

  1. Export Internal Solutions
  • Engineers could spin out of company
  • Package internal solution as general product
  • Offer to other restaurant chains
  • Leverage existing $50M+ development investment
  • Make proprietary tech available industry-wide
  1. Tech Consulting Service
  • Build new "McKinsey-style" firm focused purely on tech
  • Target traditional companies needing tech expertise
  • Differentiate from traditional consulting:
    • All engineers, no "suits"
    • Focus solely on technical implementation
    • Hire top talent from Google/Facebook/Stanford
    • Specialized in ML/AI implementation
  • Both build solutions and teach internal teams

Evolution Path

  • Start as consulting service
  • Work with multiple clients to understand needs
  • Eventually develop proprietary software
  • Transform into bootstrap software company
  • Use consulting experience to inform product development

Key Advantages

  • More straightforward path to building software company
  • Deep understanding of customer needs from consulting
  • Revenue generation while building product
  • Natural transition from services to software
SP

Shaan Puri

Host of MFM

Shaan Puri is the Chairman and Co-Founder of The Milk Road. He previously worked at Twitch as a Senior Director of Product, Mobile Gaming, and Emerging Markets. He also attended Duke University.

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Host
Restaurateur
E-commerce