Ecommerce Growth Benchmarks

A discussion about ecommerce business growth patterns and the realities of running an ecommerce business, particularly focusing on revenue benchmarks and operational challenges.

Revenue Growth Pattern

  • First Year: $7M revenue
  • Second Year: $21M revenue
  • Third Year: $41M revenue
  • This pattern became a mental benchmark for other entrepreneurs

Current Ecommerce Headwinds

  • Facebook advertising getting more expensive
  • Shipping costs increasing globally
  • Shipping speeds slowing down
  • Inflation affecting product costs
  • Highly competitive market

Operational Realities

  • Revenue numbers don't reflect actual profits
  • Most profits get reinvested into inventory
  • Businesses remain cash poor until reaching a certain scale
  • Requires physical infrastructure (warehouses)
  • Small team can run large revenue ($7M+ with 4-5 people)

Investment Perspective

  • "Great to own, horrible to invest in"
  • Limited upside compared to software companies
  • Typical valuations: 2-4x revenue
  • Rarely reach billion-dollar exits
  • Best cases (like Native) succeed through capital efficiency ($100M exit on $2M raised)

Cash Flow Challenges

  • Constant reinvestment needed for inventory
  • Must buy inventory 4 months ahead
  • Marketing costs need to be paid upfront
  • Remains cash poor until reaching significant scale
  • Similar to real estate in being asset-rich but cash-poor

Recommendations

  • Choose software over ecommerce if possible
  • Only pursue if willing to handle "real work"
  • Requires comfort with being cash poor initially
  • Need operational expertise for physical products
  • Better suited for operators than investors
SP

Shaan Puri

Host of MFM

Shaan Puri is the Chairman and Co-Founder of The Milk Road. He previously worked at Twitch as a Senior Director of Product, Mobile Gaming, and Emerging Markets. He also attended Duke University.

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