Internal Communication Gap
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The speakers discuss how large companies have significant internal communication needs that aren't well served by existing tools, using examples from Facebook and other large organizations to illustrate the opportunity.
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Internal Publishing Systems:
- Facebook uses internal podcasts for employee communication
- Managers record content about managing at Facebook
- Content is distributed exclusively to employees
- Used for training and internal communications
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Large Company Communication Needs:
- Companies with tens of thousands of employees need tools for:
- Addressing company situations
- Announcing product changes
- Training on internal software
- Distributing standardized messaging
- Companies with tens of thousands of employees need tools for:
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Current Market Gaps:
- Limited options for internal broadcasting
- Lack of private, secure streaming services
- Need for internal-only content distribution
- Different from mass audience tools like YouTube or Twitch
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Specific Tool Requirements:
- Video streaming capabilities
- Private chat/Q&A functionality
- Security behind company walls
- Internal tracking (like opens and clicks)
- Easy formatting for company announcements
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Small Business Version:
- Different needs but similar concept
- Example: Gym owner needing to mass text employees
- Challenge in setting up simple communication systems
- Difficulty in making it part of company onboarding
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Key Challenge:
- Hard to find studios/tools specifically for internal content
- Existing solutions aren't tailored for internal company use
- Need for specialized internal publishing platforms
05:00 - 11:09
Full video: 48:51SP
Shaan Puri
Host of MFM
Shaan Puri is the Chairman and Co-Founder of The Milk Road. He previously worked at Twitch as a Senior Director of Product, Mobile Gaming, and Emerging Markets. He also attended Duke University.