30-Year Relationship Decisions

A framework for building long-term reputation in business, based on Michael Birch's approach to decision-making and integrity.

Core Philosophy

  • Make decisions based on 30-year relationship timeframes
  • Value reputation over short-term financial gains
  • Focus on high integrity moves even when costly

Key Principles

  • Follow through on commitments

    • Honor verbal agreements even without contracts
    • Maintain promises regardless of changing circumstances
    • Build trust through consistent follow-through
  • Maintain Radical Honesty

    • Correct misstatements even when beneficial
    • Don't allow others to believe inflated numbers/claims
    • Be transparent about limitations and challenges
  • Think Long-Term

    • Same people play the game for 30+ years in business
    • Short-term advantages aren't worth reputation damage
    • Relationships matter more than individual deals

Common Pitfalls to Avoid

  • Short-term thinking driven by:

    • Fear of failure
    • Pressure to show results
    • Desire to appear more successful
    • Insecurity about position/status
  • Rationalization of low integrity moves:

    • "Everyone does it this way"
    • "It's just a small exaggeration"
    • "No one will know the difference"

Benefits of High Integrity Approach

  • Builds lasting trust with partners
  • Creates strong industry reputation
  • Reduces stress from maintaining appearances
  • Attracts like-minded partners
  • Enables peace of mind and confidence

The framework emphasizes that while some may succeed through low-integrity moves, the long-term value of reputation and relationships outweighs any short-term gains from compromising integrity.

SP

Shaan Puri

Host of MFM

Shaan Puri is the Chairman and Co-Founder of The Milk Road. He previously worked at Twitch as a Senior Director of Product, Mobile Gaming, and Emerging Markets. He also attended Duke University.

WebsiteTwitter
Host
Restaurateur
E-commerce