30-Year Relationship Decisions
Share
A framework for building long-term reputation in business, based on Michael Birch's approach to decision-making and integrity.
Core Philosophy
- Make decisions based on 30-year relationship timeframes
- Value reputation over short-term financial gains
- Focus on high integrity moves even when costly
Key Principles
-
Follow through on commitments
- Honor verbal agreements even without contracts
- Maintain promises regardless of changing circumstances
- Build trust through consistent follow-through
-
Maintain Radical Honesty
- Correct misstatements even when beneficial
- Don't allow others to believe inflated numbers/claims
- Be transparent about limitations and challenges
-
Think Long-Term
- Same people play the game for 30+ years in business
- Short-term advantages aren't worth reputation damage
- Relationships matter more than individual deals
Common Pitfalls to Avoid
-
Short-term thinking driven by:
- Fear of failure
- Pressure to show results
- Desire to appear more successful
- Insecurity about position/status
-
Rationalization of low integrity moves:
- "Everyone does it this way"
- "It's just a small exaggeration"
- "No one will know the difference"
Benefits of High Integrity Approach
- Builds lasting trust with partners
- Creates strong industry reputation
- Reduces stress from maintaining appearances
- Attracts like-minded partners
- Enables peace of mind and confidence
The framework emphasizes that while some may succeed through low-integrity moves, the long-term value of reputation and relationships outweighs any short-term gains from compromising integrity.
32:42 - 33:11
Full video: 01:14:01SP
Shaan Puri
Host of MFM
Shaan Puri is the Chairman and Co-Founder of The Milk Road. He previously worked at Twitch as a Senior Director of Product, Mobile Gaming, and Emerging Markets. He also attended Duke University.