Amazon Silent Memo Reading
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Amazon uses a unique meeting format where documents are read together in silence at the start of meetings, ensuring everyone is prepared for discussion.
Core Process
- First 10-20 minutes of meetings reserved for silent reading
- Zero expectation to read materials before or after meetings
- Everyone reads the memo/document together at the same time
- Applies to plans, memos, and important documents
Benefits
- Ensures everyone actually reads the material
- Creates focused time for document comprehension
- People take better notes knowing immediate discussion follows
- Forces participants to be prepared to contribute
- More effective than traditional "read before meeting" approach
Why It Works
- Creates accountability through immediate discussion
- Similar to school environment where you know you'll need to participate
- Participants more likely to engage deeply with material
- Eliminates the common problem of people not reading pre-meeting materials
- Described as "huge" improvement over startup-style meeting processes
Implementation
- Baked into the meeting structure itself
- Reading period followed by immediate discussion
- Everyone must bring something to the table after reading
- Considered one of the few "big company things" worth adopting
- More effective than traditional startup meeting approaches
This process was highlighted as significantly better than typical startup practices and recommended for wider adoption across companies.
19:20 - 19:54
Full video: 01:20:45SP
Shaan Puri
Host of MFM
Shaan Puri is the Chairman and Co-Founder of The Milk Road. He previously worked at Twitch as a Senior Director of Product, Mobile Gaming, and Emerging Markets. He also attended Duke University.