Amazon Silent Memo Reading

Amazon uses a unique meeting format where documents are read together in silence at the start of meetings, ensuring everyone is prepared for discussion.

Core Process

  • First 10-20 minutes of meetings reserved for silent reading
  • Zero expectation to read materials before or after meetings
  • Everyone reads the memo/document together at the same time
  • Applies to plans, memos, and important documents

Benefits

  • Ensures everyone actually reads the material
  • Creates focused time for document comprehension
  • People take better notes knowing immediate discussion follows
  • Forces participants to be prepared to contribute
  • More effective than traditional "read before meeting" approach

Why It Works

  • Creates accountability through immediate discussion
  • Similar to school environment where you know you'll need to participate
  • Participants more likely to engage deeply with material
  • Eliminates the common problem of people not reading pre-meeting materials
  • Described as "huge" improvement over startup-style meeting processes

Implementation

  • Baked into the meeting structure itself
  • Reading period followed by immediate discussion
  • Everyone must bring something to the table after reading
  • Considered one of the few "big company things" worth adopting
  • More effective than traditional startup meeting approaches

This process was highlighted as significantly better than typical startup practices and recommended for wider adoption across companies.

SP

Shaan Puri

Host of MFM

Shaan Puri is the Chairman and Co-Founder of The Milk Road. He previously worked at Twitch as a Senior Director of Product, Mobile Gaming, and Emerging Markets. He also attended Duke University.

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