Brief Response Management
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A framework for how successful entrepreneurs manage multiple ventures simultaneously through delegation and minimal communication overhead.
Core Management Philosophy
- Hire capable people to run operations
- Use minimal communication/oversight
- Trust delegates to handle day-to-day decisions
- Focus on high-level direction rather than details
Email Communication Style
- Successful busy leaders use extremely brief responses
- Responses often look like text messages
- Examples of typical replies:
- "ok cool"
- "up 2 u"
- "all good"
Delegation Structure
- Each venture has dedicated leadership
- Example: Station F run by former Google executive
- Investment funds managed by dedicated fund managers
- Clear autonomy given to leaders
- Minimal board meetings or formal oversight
- Leaders empowered to make decisions independently
Investment Philosophy Example (Xavier Niel)
- Focus on quantity over concentrated bets
- Goal is to support more companies rather than maximize returns
- When fund manager suggested concentrating investments:
- Response: "I'm not doing this to make more money"
- Directive: Continue investing in new small companies
Key Success Factors
- Finding trustworthy, competent leaders
- Giving real autonomy to those leaders
- Maintaining minimal but clear communication
- Having clear high-level vision while delegating details
- Building trust-based relationships with delegates
This system allows entrepreneurs to scale their impact across multiple ventures while maintaining focus and avoiding micromanagement.
45:39 - 46:03
Full video: 55:56SP
Shaan Puri
Host of MFM
Shaan Puri is the Chairman and Co-Founder of The Milk Road. He previously worked at Twitch as a Senior Director of Product, Mobile Gaming, and Emerging Markets. He also attended Duke University.