OpenTable Credit Card Solution

Bryan Johnson shares how Braintree landed OpenTable as their first major client by solving a credit card compliance problem.

"The first product was for OpenTable. It was just allowing someone to make a reservation, put in their credit card number and have it stored. To the user it appeared as if they were entering their credit card information in the OpenTable system, when in fact they were entering it into our system behind the scenes.

OpenTable was accepting credit cards as a form to increase the likelihood the person would show up for the reservation, but they didn't want to store the credit card data because they had compliance issues. So we built out a custom solution for them that allowed us to store credit card data on our side instead of them so they didn't have the compliance issues but could still accept credit cards.

From scratch we built this payment system first for them, then we expanded out to more general merchants and we got a few customers like Airbnb, Github, Uber. We helped Uber do their payment experience where you get in the car, you arrive at your destination, you leave the car - no exchange of payment information, no signing of receipts, no printing out receipts. We started doing things like that and we really made our headway into high-tech companies going very quickly because they preferred to use our software."