Terms & Conditions Arbitrage
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A strategic approach to competing with large companies by specifically targeting markets they explicitly avoid due to their terms and conditions restrictions.
Core Strategy Concept
- Look for what big companies explicitly say they won't do in their terms & conditions
- Target businesses that are restricted by major platforms' policies
- Focus on markets that incumbents can't enter due to core business conflicts
Why This Strategy Works
- Large companies can't enter these markets because it would:
- Threaten their core business relationships
- Risk existing partnerships (e.g., banking, advertising)
- Compromise their "clean" brand image
- Examples of successful applications:
- OnlyFans vs Instagram (adult content)
- Payment processors for cannabis industry
Real Implementation Example
- Entrepreneur targeted Stripe's restricted markets:
- Identified prohibited businesses from Stripe's terms
- Cannabis companies
- Get-rich-quick schemes
- Mugshot publication websites
- Created prospecting list from restricted categories
- Found alternative payment infrastructure
- Approached multiple providers (Galileo, Synapse)
- Eventually secured partnership with small Canadian bank
- Successfully onboarded cannabis dispensaries
- Identified prohibited businesses from Stripe's terms
Key Considerations
- Must find alternative infrastructure partners
- Need to work with providers willing to take on restricted industries
- May face challenges from traditional financial institutions
- Important to understand regulatory and compliance requirements
- Consider long-term sustainability and risk management
Potential Markets
- Cannabis/CBD
- Adult content
- Certain crypto businesses
- High-risk industries
- Industries restricted by payment processors
13:31 - 15:04
Full video: 56:50SP
Shaan Puri
Host of MFM
Shaan Puri is the Chairman and Co-Founder of The Milk Road. He previously worked at Twitch as a Senior Director of Product, Mobile Gaming, and Emerging Markets. He also attended Duke University.