Terms & Conditions Arbitrage

A strategic approach to competing with large companies by specifically targeting markets they explicitly avoid due to their terms and conditions restrictions.

Core Strategy Concept

  • Look for what big companies explicitly say they won't do in their terms & conditions
  • Target businesses that are restricted by major platforms' policies
  • Focus on markets that incumbents can't enter due to core business conflicts

Why This Strategy Works

  • Large companies can't enter these markets because it would:
    • Threaten their core business relationships
    • Risk existing partnerships (e.g., banking, advertising)
    • Compromise their "clean" brand image
  • Examples of successful applications:
    • OnlyFans vs Instagram (adult content)
    • Payment processors for cannabis industry

Real Implementation Example

  • Entrepreneur targeted Stripe's restricted markets:
    • Identified prohibited businesses from Stripe's terms
      • Cannabis companies
      • Get-rich-quick schemes
      • Mugshot publication websites
    • Created prospecting list from restricted categories
    • Found alternative payment infrastructure
      • Approached multiple providers (Galileo, Synapse)
      • Eventually secured partnership with small Canadian bank
    • Successfully onboarded cannabis dispensaries

Key Considerations

  • Must find alternative infrastructure partners
  • Need to work with providers willing to take on restricted industries
  • May face challenges from traditional financial institutions
  • Important to understand regulatory and compliance requirements
  • Consider long-term sustainability and risk management

Potential Markets

  • Cannabis/CBD
  • Adult content
  • Certain crypto businesses
  • High-risk industries
  • Industries restricted by payment processors
13:31 - 15:04
Full video: 56:50
SP

Shaan Puri

Host of MFM

Shaan Puri is the Chairman and Co-Founder of The Milk Road. He previously worked at Twitch as a Senior Director of Product, Mobile Gaming, and Emerging Markets. He also attended Duke University.

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