Seven Human Hijacks Framework
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A marketing framework developed by Craig Clements that identifies 7 psychological tactics used to influence consumer behavior and create cultural shifts. These tactics have been used to sell over $1B in products.
Core Concept
- Marketing tactics that can "hijack" consumer minds to influence purchasing decisions
- Not just simple tactics, but powerful techniques that can change societal behaviors
- Proven framework used to sell over $1B in products
The 7 Human Hijacks Include:
-
Spectacle
- Creating dramatic demonstrations that capture attention
- Example: Otis Elevator safety demonstration at World Fair
- Used to overcome psychological barriers and shift perceptions
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Act of Rebellion
- Position product as way to defy social norms
- Make consumers feel they're "giving the middle finger to the man"
- Example: Getting women to start smoking by framing it as female empowerment
-
Influence
- Leveraging key personalities/influencers
- Coordinating multiple influencers for maximum impact
- Example: Using socialites of the time to normalize female smoking
Notable Examples of Success
-
Toothbrushing Campaign
- Before Claude Hopkins: 7% of population brushed teeth
- After campaign: 65% brushed teeth
- Changed daily habits of millions through marketing
-
Otis Elevator
- Overcame fear of elevators through spectacular demonstration
- Led to widespread adoption enabling taller buildings
- Transformed city architecture through marketing
Framework Development
- Originally presented as internal company talk by Craig Clements
- Identified patterns across 8-10 major marketing success stories
- Shows how marketing can fundamentally change society beyond just driving sales
- Framework demonstrates how marketers can create cultural shifts, not just revenue lifts
Note: The full list of 7 hijacks isn't revealed in the transcript, only a few examples are discussed.
35:22 - 40:03
Full video: 52:48SP
Shaan Puri
Host of MFM
Shaan Puri is the Chairman and Co-Founder of The Milk Road. He previously worked at Twitch as a Senior Director of Product, Mobile Gaming, and Emerging Markets. He also attended Duke University.