Highs Lows Slack Channel
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A simple but effective system for maintaining perspective in business by documenting highs and lows in a dedicated Slack channel.
Core Concept
- Create a Slack channel called "highs and lows" for each business/company
- Record significant positive and negative moments as they happen
- Use the channel history as a tool for emotional regulation and perspective
How It Works
- Document major events in real-time:
- Business successes (highs)
- Significant setbacks (lows)
- Critical incidents (e.g., warehouse shutdowns, lawsuits)
- Key personnel changes
- Major client wins/losses
Benefits
- Provides instant perspective by showing:
- Previous highs that now feel insignificant
- Past lows that were overcome
- Pattern of ups and downs in business
- Acts as a "stoic trick" for the brain
- Helps regulate emotional responses to current situations
- Serves as a self-therapy tool
- Maintains balanced perspective during extremes:
- Humbles during high points
- Boosts morale during low points
Key Principle
- Similar to the stoic concept of "treating triumph and disaster the same"
- Helps maintain emotional equilibrium through business cycles
- Reminds that both successes and failures are temporary states
Real Example Given
- Major low: Mexican government banned textile imports on Christmas Eve
- Impact: Warehouse shutdown with millions in stranded inventory
- Value: Viewing this alongside other past challenges provides perspective
26:30 - 28:31
Full video: 01:12:21SP
Shaan Puri
Host of MFM
Shaan Puri is the Chairman and Co-Founder of The Milk Road. He previously worked at Twitch as a Senior Director of Product, Mobile Gaming, and Emerging Markets. He also attended Duke University.