Highs Lows Slack Channel

A simple but effective system for maintaining perspective in business by documenting highs and lows in a dedicated Slack channel.

Core Concept

  • Create a Slack channel called "highs and lows" for each business/company
  • Record significant positive and negative moments as they happen
  • Use the channel history as a tool for emotional regulation and perspective

How It Works

  • Document major events in real-time:
    • Business successes (highs)
    • Significant setbacks (lows)
    • Critical incidents (e.g., warehouse shutdowns, lawsuits)
    • Key personnel changes
    • Major client wins/losses

Benefits

  • Provides instant perspective by showing:
    • Previous highs that now feel insignificant
    • Past lows that were overcome
    • Pattern of ups and downs in business
  • Acts as a "stoic trick" for the brain
  • Helps regulate emotional responses to current situations
  • Serves as a self-therapy tool
  • Maintains balanced perspective during extremes:
    • Humbles during high points
    • Boosts morale during low points

Key Principle

  • Similar to the stoic concept of "treating triumph and disaster the same"
  • Helps maintain emotional equilibrium through business cycles
  • Reminds that both successes and failures are temporary states

Real Example Given

  • Major low: Mexican government banned textile imports on Christmas Eve
  • Impact: Warehouse shutdown with millions in stranded inventory
  • Value: Viewing this alongside other past challenges provides perspective
SP

Shaan Puri

Host of MFM

Shaan Puri is the Chairman and Co-Founder of The Milk Road. He previously worked at Twitch as a Senior Director of Product, Mobile Gaming, and Emerging Markets. He also attended Duke University.

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