React vs Respond Framework

A framework for handling difficult situations by consciously choosing responses over reactions, leading to better outcomes.

Core Concept: React vs Respond

• Reaction = impulsive, primal, automatic behavior
• Response = chosen, thoughtful, intentional behavior
• Goal is to respond rather than react to adverse situations

The Framework Steps

1. Be Still

   • Distance yourself emotionally from the situation
   • Allow yourself 24-48 hours to process emotions
   • Avoid immediate impulsive actions
   • Recognize different emotional states will occur

2. Take Logistical Steps

   • Handle immediate practical matters
   • Report issues if necessary
   • Notify relevant parties
   • Take necessary protective measures

3. Choose Your Story

   • Recognize there are always two versions of any story:
     • Version that makes you feel bad
     • Version that makes you feel good
   • Both versions contain truth
   • Consciously select the empowering narrative
   • Focus on future opportunities rather than past losses

Implementation Tips

• Create a "Highs and Lows" documentation system

  • Record difficult moments
  • Track how past challenges were overcome
  • Use as reference for perspective during future challenges

• View Challenges as Training

  • See difficult moments as opportunities to demonstrate strength
  • Treat adversity as a chance to use developed skills
  • Frame challenges as working for you, not against you

• Build Organizational Culture

  • Lead by example in maintaining poise during difficulties
  • Create environment where calm responses are valued
  • Demonstrate that strength matters most during hard times

The key is developing the ability to pause between stimulus and response, allowing for conscious choice rather than automatic reaction.