Information Freedom Creates Value

Richard Barton built multiple billion-dollar companies (Zillow, Expedia, Glassdoor) based on a single thesis about information transparency.

Core Thesis: "Information Wants to Be Free"

  • Focus on bringing transparency to non-transparent industries
  • Target industries where information is controlled by gatekeepers
  • Create value by making restricted information publicly accessible

Successful Applications

  • Real Estate (Zillow)

    • Made MLS listings public that were previously agent-controlled
    • Eliminated need for agents to be information gatekeepers
    • Gave consumers direct access to housing market data
  • Travel (Expedia)

    • Replaced travel agents with direct flight search
    • Made pricing and options transparent to consumers
    • Eliminated need for middlemen in booking process
  • Employment (Glassdoor)

    • Exposed real working conditions at companies
    • Made salary information public
    • Bypassed non-disclosure and non-disparagement agreements
    • Gave insight into actual company culture

Potential New Opportunities for Transparency

  • Enterprise Software Pricing

    • Currently uses "call for pricing" model
    • Pricing based on company revenue
    • Lacks standardization and transparency
  • Freelancer/Agency Quality

    • Difficult to verify quality before engagement
    • Requires back-channel references
    • No transparent performance metrics
  • Company Software Stacks

    • What tools companies actually use
    • Analytics, email, paywall systems
    • Real operational insights

The key insight is identifying industries where valuable information is currently restricted or controlled by gatekeepers, then finding ways to make that information freely available to users.

01:28 - 03:18
Full video: 11:20
SP

Shaan Puri

Host of MFM

Shaan Puri is the Chairman and Co-Founder of The Milk Road. He previously worked at Twitch as a Senior Director of Product, Mobile Gaming, and Emerging Markets. He also attended Duke University.

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