International Hiring Cost Tiers
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A framework for hiring international talent based on different approaches, cost structures, and trade-offs between various models.
Three Main Approaches to International Hiring
- Direct Hiring (DIY Approach)
- Use platforms like Upwork or online job boards
- Lowest cost option (~$99/month for platform fees)
- Requires self-management of hiring, vetting, and training
- Must handle screening 200+ applications yourself
- High time investment but lowest ongoing costs
- Managed Service Providers
- Companies like Athena or Growth Assistant
- Highest cost - 3x markup on actual talent cost
- Example: $800/month worker costs $3000/month
- Handles all vetting, hiring, and management
- Good for convenience but expensive long-term
- Hybrid Model (Like Shepherd)
- One-time finder's fee structure
- Handles screening and vetting
- Presents 3-5 pre-vetted candidates
- Direct hiring relationship after placement
- 10-20x cheaper than managed services long-term
Cost Structure Comparison
US vs International Talent:
- US employee: $80,000-120,000/year
- International talent: $800-3000/month
- Roughly 10x cost difference for similar skills
- Example roles and rates:
- Customer support/assistant: $800/month
- Mid-level roles: $2500-3000/month
- Senior roles: Can reach US-equivalent for top performers
Key Success Factors
- Focus on recurring roles vs one-off projects
- Start with customer support or assistant roles
- Expand to specialized roles like:
- Data analysis
- Design
- Inventory forecasting
- Channel management
- Build teams gradually based on success
- Look for skilled professionals with relevant experience
- Consider cultural fit and communication ability
Management Approach
- Less intensive management often required
- Simple communication protocols work well
- Example: Weekly check-ins vs daily meetings
- Clear deliverables and expectations
- Focus on output over face time
- Use structured logging (login/logout updates)
- Emphasis on autonomous work capability
56:28 - 59:08
Full video: 01:21:06SP
Shaan Puri
Host of MFM
Shaan Puri is the Chairman and Co-Founder of The Milk Road. He previously worked at Twitch as a Senior Director of Product, Mobile Gaming, and Emerging Markets. He also attended Duke University.