Modern Growth Pressure

Shaan Puri and Sam Parr discuss how software company growth timelines have evolved, using Follow-up Boss (which sold for $500M) and other examples to illustrate how patience and persistence can still lead to massive outcomes, even when early growth is slow.

Key Points:

  • Historical Growth Examples:

    • Follow-up Boss took 4 years to reach $100k monthly revenue with 11 employees
    • Business Insider took 2 years before surpassing their early traffic peak
    • Modern companies are expected to grow much faster than these historical examples
  • Psychological Challenges:

    • Founders face immense pressure during slow growth periods
    • Business graphs are never smooth upward trajectories
    • Managing emotions during plateaus is very difficult
    • Tony Robbins: "The number one choke of any business is the psychology of the owner"
  • Root Cause Analysis:

    • Most business problems trace back to owner psychology
    • Example: Poor acquisition → inexperienced team → unwillingness to spend on talent → owner psychology
    • Owner psychology both empowering and scary because "it's in your control" but also "it's my fault"
  • Success Factors:

    • Need extreme faith to persist through years of minimal growth
    • Important to have metrics that give faith despite slow revenue growth
    • Example: Low revenue but high customer retention can justify continuing
    • Setting time-boxed milestones helps evaluate progress honestly
  • Modern Context:

    • Growth expectations are different now
    • Benchmarks have changed significantly
    • Companies are pressured to show results faster
    • Historical examples of slow growth leading to massive exits are less common
  • Evaluation Framework:

    • Ask "what metric gives us the most faith?"
    • Ask "what metric worries us the most?"
    • Weigh these metrics against each other when deciding to persist or pivot
    • Set clear timeboxes for hitting specific milestones
SP

Shaan Puri

Host of MFM

Shaan Puri is the Chairman and Co-Founder of The Milk Road. He previously worked at Twitch as a Senior Director of Product, Mobile Gaming, and Emerging Markets. He also attended Duke University.

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