Network Clear Communicators
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A framework for developing better communication and explanation skills by maintaining the right network of people around you who will give honest feedback.
Core Concept: "Bullshit Callers"
- Keep people around who will call out unclear or nonsensical statements
- These people help develop clearer communication skills
- They prevent you from getting away with confusing or delusional statements
- Similar to friends who tell you when there's food in your teeth
Two Types of People in Your Network
-
Those who won't point out issues
- Let unclear statements slide
- Don't provide feedback
- Allow problems to persist longer than necessary
-
Those who give immediate feedback
- Point out issues immediately
- Help localize embarrassment to a brief moment
- Save you from longer-term issues
- These are "true friends"
Benefits of Having "Bullshit Callers"
- Forces you to communicate more clearly
- Helps develop better explanation skills
- Prevents development of bad communication habits
- Provides immediate feedback for improvement
- Keeps you grounded and honest in your communication
Key Communication Rules
- No one cares about you, they only care about themselves
- Write/talk like you speak normally
- Use 8th grade reading level
- Avoid corporate jargon and complex language
- Keep messages simple and direct
- Focus on audience benefit rather than self-promotion
06:19 - 08:11
Full video: 55:26SP
Shaan Puri
Host of MFM
Shaan Puri is the Chairman and Co-Founder of The Milk Road. He previously worked at Twitch as a Senior Director of Product, Mobile Gaming, and Emerging Markets. He also attended Duke University.