Network Clear Communicators

A framework for developing better communication and explanation skills by maintaining the right network of people around you who will give honest feedback.

Core Concept: "Bullshit Callers"

  • Keep people around who will call out unclear or nonsensical statements
  • These people help develop clearer communication skills
  • They prevent you from getting away with confusing or delusional statements
  • Similar to friends who tell you when there's food in your teeth

Two Types of People in Your Network

  1. Those who won't point out issues

    • Let unclear statements slide
    • Don't provide feedback
    • Allow problems to persist longer than necessary
  2. Those who give immediate feedback

    • Point out issues immediately
    • Help localize embarrassment to a brief moment
    • Save you from longer-term issues
    • These are "true friends"

Benefits of Having "Bullshit Callers"

  • Forces you to communicate more clearly
  • Helps develop better explanation skills
  • Prevents development of bad communication habits
  • Provides immediate feedback for improvement
  • Keeps you grounded and honest in your communication

Key Communication Rules

  • No one cares about you, they only care about themselves
  • Write/talk like you speak normally
  • Use 8th grade reading level
  • Avoid corporate jargon and complex language
  • Keep messages simple and direct
  • Focus on audience benefit rather than self-promotion
06:19 - 08:11
Full video: 55:26
SP

Shaan Puri

Host of MFM

Shaan Puri is the Chairman and Co-Founder of The Milk Road. He previously worked at Twitch as a Senior Director of Product, Mobile Gaming, and Emerging Markets. He also attended Duke University.

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