Community Building Formula
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A framework for building successful communities based on creating exclusivity, maintaining intimacy, and strategically seeding content to drive engagement.
Core Elements of Community Building
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Create FOMO (Fear of Missing Out)
- Interview and turn down most applicants
- Establish clear barriers to entry
- Make members feel excited about being "in"
-
Maintain Intimacy
- Keep groups small (250-500 people max before things get "wonky")
- Create multiple sub-communities within the larger community
- Restrict access to certain channels/areas
- Set clear norms and standards for interactions
Strategic Content Seeding
- Start with 10-30 impressive initial members
- Don't charge them initially
- Have them post specific content on specific dates
- Create illusion of organic activity (similar to Reddit's early strategy)
Community Norms & Standards
- Set unique community-specific norms
- Example: Making it "okay to brag" about business metrics
- Create environment where sharing typically "tacky" information becomes valuable
- Establish clear introduction protocols
Operational Considerations
- More art than science
- One of the most desired but difficult things to execute
- Requires constant attention to:
- Member engagement
- Content quality
- Community standards
- Sub-group dynamics
Real World Example (Hampton)
- Exclusive community for CEOs with $1M+ revenue
- Members placed in groups of 8 similar businesses
- Monthly meetings
- Mix of digital and in-person events
- Currently 100 members, targeting 1,000
- Strict application and interview process
Sam Parr
Host of MFM and fitness influencer
Sam Parr is a serial entrepreneur and business media pioneer.
In 2016, he founded The Hustle, a business news media company that started in his kitchen with just $12 and grew to eight figures in revenue.
Sam led the charge in making newsletters popular when few believed in their potential.
After four successful years, he sold The Hustle to HubSpot, a publicly traded company. Now operating as HubSpot Media, The Hustle reaches 3 million readers daily, employs a team of nearly 100, and has been the launchpad for dozens of its staff to found their own media companies and newsletters.
Sam remains the host of the popular business podcast, My First Million, and continues to start and sell companies. He also co-founded Hampton, a highly vetted community for entrepreneurs, founders, and CEOs, and teaches people to write better through his platform, Copy That.