Email Delegation System

Andrew Wilkinson developed a system to handle overwhelming email volume while creating positive impact. Here's how he manages it.

Email Management System

• Fully delegated email to assistants (one primary, one in Philippines)
• Reduced daily emails from 200-300 to just 20
• Saved 2-3 hours per day
• Uses tech support software to pipe and manage emails

Rules-Based Delegation System

• Created 10 core rules for assistants to follow
• Key examples:
  • Document signing → Legal team review if below certain amount
  • Interview requests → Check podcast downloads, schedule if above threshold
• Only forwards emails that are:
  • Direct questions from friends
  • CEO communications
  • Investment decisions

AMA Solution for Mentorship Requests

• Holds monthly Ask Me Anything (AMA) sessions
• Benefits:
  • Saves 2-3 hours per month
  • Raised $58,000 for charity ($29k from donations, matched by Andrew)
  • Makes answers public for everyone's benefit
• Process:
  • Established entrepreneurs asked to donate to charity
  • First-time entrepreneurs exempt from donation requirement
  • Answers provided during monthly AMA session

Charitable Impact

• Donations went to:
  • Bridges for Women (helping women leave abusive households)
  • Local gym for handicapped people
• Total personal charitable giving: $3-4 million
• Currently evaluating most effective charitable approaches:
  • Local impact vs. global impact
  • Quality of life improvements vs. life-saving interventions