Documenting Success And Failure
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A strategy for maintaining perspective in startups by documenting both successes and failures to build resilience and learn from experiences.
Core Concept
- Create a dedicated channel (e.g., Slack) called "Highs and Lows"
- Document both successes and challenges as they occur
- Use as reference point when facing new challenges
Benefits of Documentation
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Provides historical perspective
- Helps remember past challenges were overcome
- Shows business growth despite setbacks
- Makes current problems feel more manageable
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Creates learning opportunities
- Turns setbacks into chances to improve systems
- Identifies unknown rules or requirements
- Better to learn lessons early while business is smaller
Handling Setbacks
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Practice poised response vs. emotional reaction
- First step: Be still, don't overreact
- Second step: Decide on thoughtful approach
- Third step: Execute response plan
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Time-box negative emotions
- Give yourself 90 seconds to fully experience the suffering
- After 90 seconds, must let it go
- Change the internal story about what happened
- Most people don't even need the full 90 seconds once they start
Mindset Principles
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Make your happiness "expensive"
- Don't let small things disturb your peace
- Maintain perspective on what truly matters
- Build resilience through experience
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View challenges as training opportunities
- Use difficult moments to demonstrate strength
- See setbacks as chances to use developed skills
- Transform problems into opportunities for growth
12:33 - 13:09
Full video: 23:57SP
Shaan Puri
Host of MFM
Shaan Puri is the Chairman and Co-Founder of The Milk Road. He previously worked at Twitch as a Senior Director of Product, Mobile Gaming, and Emerging Markets. He also attended Duke University.