Positive DMV Experience
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Shaan shares a story about his personal trainer who demonstrates how attitude can transform even the most dreaded experiences, like going to the DMV.
"My trainer goes to the DMV, which is like the classic worst place on earth to be. He looked up the DMV on Yelp, it had 2 stars, and he's like 'I'm gonna have a 5-star experience because I'm gonna be a 5-star DMV participant.'
He walked in with a pep in his step, smiling, and makes a joke to somebody. Someone says 'Oh, I'll just help you out over here.' Everybody else is grumbling in line like 'why is this guy getting to go up front?' She's like 'don't mind them.' Then she flirts with him, and he's supposed to take the test, and she's like 'you know what, it's fine, you've been driving for a long time' and just gives him the thing.
He walks out and he's like 'damn, if I could do it at the DMV, I could do it anywhere.' He wasn't always this way. He was depressed for a while after his dad died, and he used to be bitter. He used to be the guy who didn't want to come out from under the covers because he wasn't looking forward to his day. He'd just be a blanket with two eyeballs because he didn't want to get out of bed."
Shaan Puri
Host of MFM
Shaan Puri is the Chairman and Co-Founder of The Milk Road. He previously worked at Twitch as a Senior Director of Product, Mobile Gaming, and Emerging Markets. He also attended Duke University.