Business Triangle Fundamentals
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A breakdown of core business fundamentals discussed by Shaan Puri and Sam Parr, focusing on the key elements needed for business success.
Core Business Triangle
-
Get customers
- Usually the hardest part of any business
- Requires strong "marketing mojo"
- Critical for sustainable growth
-
Charge enough
- Need sufficient margins to maintain profit
- Must price appropriately for market
- Should leave room for operational costs
-
Keep customers
- Focus on retention
- Deliver consistent value
- Build long-term relationships
Extended Business Framework
- Four key pillars according to Sam Parr:
- Getting capital/money
- Making the product
- Getting sales
- Building the team (convincing people to work there)
Customer Acquisition Strategies
- Can reinvest profits into customer acquisition
- Example: Using 50% of revenue typically given to creators for marketing instead
- Free content strategy
- Give away content initially to build user base
- Use as loss leader to attract customers
- Search engine optimization
- Critical for certain industries (stock photos, music, etc.)
- Can be as competitive as credit card space
- Requires significant marketing expertise
Business Success Factors
- Marketing capabilities often determine success
- Need sustainable customer acquisition strategy
- Must have clear path to profitability
- Product quality matters but distribution is key
- Long-term viability requires balance of all elements
48:48 - 49:16
Full video: 01:03:45SP
Shaan Puri
Host of MFM
Shaan Puri is the Chairman and Co-Founder of The Milk Road. He previously worked at Twitch as a Senior Director of Product, Mobile Gaming, and Emerging Markets. He also attended Duke University.