War Room Delivery Strategy
Share
Elon Musk assembled a war room team at Twitter after acquisition to drive rapid changes and transformation. Here's how it worked.
War Room Assembly & Structure
- Created immediately after Twitter acquisition
- Core team composition:
- Elon Musk
- Chief Legal Counsel from other Musk companies
- Jason Calacanis
- Sriram from a16z (former Twitter PM)
- Engineers from Boring Company/Neuralink
- Musk's cousin
- Other trusted associates
Initial Focus Areas
- Verification program overhaul
- Logged out page experience
- Debating forced sign-up vs allowing tweet reading
- Setting aggressive 5-day delivery deadlines
- Reviewing existing engineering output
- Initially requested printed code reviews
- Switched to digital review process
- Evaluating staff retention decisions
Engineering Review Process
- Required engineers to present code from past 3-6 months
- Initially demanded printed code (later reversed)
- Focused on evaluating productivity and output
- Used review process to make retention decisions
Key Challenges Identified
- Platform was 5x larger than other major social services
- Core product only addressed needs of power users
- Main issues (bots, verification, algorithm) weren't blocking mass adoption
- Platform struggled with providing value to casual users
- Growth and engagement metrics lagged behind competitors
Operating Style
- Aggressive timelines for deliverables
- Direct involvement from leadership team
- Quick decision-making and pivots
- Focus on rapid transformation
- Emphasis on immediate action over long-term planning
07:43 - 10:54
Full video: 01:02:27SP
Shaan Puri
Host of MFM
Shaan Puri is the Chairman and Co-Founder of The Milk Road. He previously worked at Twitch as a Senior Director of Product, Mobile Gaming, and Emerging Markets. He also attended Duke University.