Doubling Margins with AI
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Shaan shares a story about a billion-dollar company CEO who dramatically improved profitability using AI.
"I talked to a guy yesterday who has a company that's a billion-dollar company. I was like, 'Are you interested in what you're doing with AI?' Because I know he's smart and I'm like, he's going to be doing something.
He goes, 'Yeah, I'm playing. I'm constantly messing with Claude and code and figuring out what I can do.' He basically just appointed an AI general manager. He's like, 'Yeah, I actually just hired—not a human—I just created AI that could be a manager for these projects. I'm trying to see how good I can make that.'
He told me that just in improving customer support with AI, making the developers more productive, and getting rid of his junior programmers who are not good at using AI—just with those three changes—he's like, 'We doubled our profit margin.'
They're already a billion-dollar company, so imagine doubling your profit margin off of something like that. It's so insane."
Shaan Puri
Host of MFM
Shaan Puri is the Chairman and Co-Founder of The Milk Road. He previously worked at Twitch as a Senior Director of Product, Mobile Gaming, and Emerging Markets. He also attended Duke University.