Physical Experiences Gain Value

Shaan Puri believes that as our world becomes increasingly digital, there's growing value in unique physical experiences that can't be replicated virtually. He sees significant business opportunities in creating compelling real-world attractions and experiences.

  • Real World Experiences Are Becoming More Valuable:

    • Must offer something that can't be replicated digitally
    • Need to be "exhilarating" enough to justify leaving home
    • Should provide a reason to get away from screens
  • Successful Examples of Physical Experience Businesses:

    • Fitness experiences like Tough Mudder and Spartan Race
    • Photo-focused attractions like Museum of Ice Cream
    • Theme parks with unique offerings
    • Religious theme parks (bringing in ~$10M/year in ticket sales)
  • Keys to Success in Physical Experiences:

    • Unbundle specific popular elements
      • Example: Focus on photo opportunities without needing full theme park infrastructure
      • Example: Parades as standalone experiences
    • Create unique, memorable moments
    • Provide experiences that justify in-person attendance
  • Theme Park Business Insights (Disney specific):

    • Parks division generated approximately $30B annually
    • Requires continuous evolution and investment
      • "Disneyland will never be completed as long as there is imagination left in the world"
    • Can be highly profitable despite heavy operational expenses
    • Value comes from creating unique, immersive experiences
  • Future Opportunities:

    • Growing demand for real-world experiences
    • Room for innovation in traditional formats
    • Potential to create new categories of physical experiences
SP

Shaan Puri

Host of MFM

Shaan Puri is the Chairman and Co-Founder of The Milk Road. He previously worked at Twitch as a Senior Director of Product, Mobile Gaming, and Emerging Markets. He also attended Duke University.

WebsiteTwitter
Host
Restaurateur
E-commerce