Ship Fast Over Perfect

Shaan Puri shares his perspective on the importance of shipping products quickly and avoiding perfectionism, illustrated through stories about his incubator space and management style.

Key Points:

  • Management Philosophy ("Bully Management"):

    • Uses social pressure to enforce company values
    • Ridicules behaviors that go against rapid shipping
    • Example: Calls developers "localhost" if they spend more than a day without deploying code
    • Goal is to "bully the values" not the people
  • Shipping vs Perfectionism:

    • Prioritize getting things to customers quickly
    • Don't wait for perfect conditions
    • Example: Criticizes recording 6 podcast episodes before launching - suggests releasing one immediately
    • Respect is earned through shipping, not perfect preparation
  • Real World Example:

    • Created an incubator space in San Francisco
    • Focused on getting engineers to build and ship quickly
    • Culture centered around rapid deployment and customer access
    • Uses social pressure to maintain focus on shipping
  • Warning Signs of Perfectionism:

    • Spending too much time in development without customer access
    • Over-preparing without releasing
    • Waiting for "perfect" conditions
    • Focusing on minor details instead of getting to market

The core message is that shipping quickly and getting customer feedback is more valuable than pursuing perfection in isolation. The approach uses social pressure and clear values to encourage rapid deployment over perfectionism.

14:03 - 16:00
Full video: 58:19
SP

Shaan Puri

Host of MFM

Shaan Puri is the Chairman and Co-Founder of The Milk Road. He previously worked at Twitch as a Senior Director of Product, Mobile Gaming, and Emerging Markets. He also attended Duke University.

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