Hidden Business Opportunity Framework
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A framework for identifying hidden business opportunities by questioning how everyday objects and situations came to be, focusing on simple but overlooked solutions.
Core Concept
- Look for items/situations that everyone takes for granted
- Ask key questions:
- How did this get here?
- Who wanted this here?
- What are the economics behind this?
- Focus on turning overlooked problems into business opportunities
Real World Examples
Unclaimed Baggage Business
- Problem: 0.3% of airline luggage never gets claimed
- Solution: Partner with airlines to buy unclaimed bags
- Business Model:
- Resell valuable items
- Donate portion to charity
- Recycle remaining items
- Located in Scottsboro, Alabama
- Notable for being the "nation's only retailer of lost luggage"
Hotel Toiletries Recycling
- Problem: Partially used hotel toiletries get thrown away
- Solution: Collect and recycle partially used hotel amenities
- Business Model:
- Partner with hotels
- Recycle plastic containers
- Reuse remaining product
- Donate portions to charity
Labor Law Posters
- Problem: Offices required to display current labor law information
- Solution: Create and distribute updated labor law posters
- Revenue: $50M+ annual business
- Key insight: Mandatory requirement created recurring revenue opportunity
Framework Success Factors
- Look for simple, unsexy solutions
- Focus on reducing waste/inefficiency
- Find opportunities in regulatory requirements
- Create value from items others consider worthless
- Build businesses that can do good while doing well
- Look for exclusive/monopolistic opportunities
Action Steps
- Observe everyday objects/situations
- Question their existence and necessity
- Investigate the economics and regulations
- Look for inefficiencies or waste
- Develop simple, practical solutions
24:34 - 25:36
Full video: 57:39SP
Shaan Puri
Host of MFM
Shaan Puri is the Chairman and Co-Founder of The Milk Road. He previously worked at Twitch as a Senior Director of Product, Mobile Gaming, and Emerging Markets. He also attended Duke University.