Document Business Extremes
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A simple but effective method for founders to maintain perspective during the emotional rollercoaster of running a business by documenting highs and lows in real-time.
Core Concept
- Create a dedicated Slack channel called "highs and lows"
- Document both positive and negative business moments as they happen
- Share between founders/key team members
- Use as a tool for maintaining emotional perspective
Key Benefits
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Provides historical context
- Ability to scroll back and see previous challenges that were overcome
- Helps realize current problems aren't as severe as they feel in the moment
- Shows pattern of surviving difficult situations
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Emotional Regulation
- Prevents getting too excited about highs
- Helps manage depression during lows
- Creates immediate perspective by showing both extremes
- Acts as a "perspective machine" without needing outside input
Implementation
- Record events in real-time
- Share between co-founders
- Can be used across multiple businesses
- Keep it simple - just document the events as they happen
- Use it as a reference tool during tough times
Why It Works
- Provides objective historical record
- Shows that neither highs nor lows are as extreme as they seem in the moment
- Creates pattern recognition of overcoming challenges
- Helps founders realize current situations are rarely unique
- Builds resilience through documented experience
46:32 - 47:33
Full video: 57:34SP
Shaan Puri
Host of MFM
Shaan Puri is the Chairman and Co-Founder of The Milk Road. He previously worked at Twitch as a Senior Director of Product, Mobile Gaming, and Emerging Markets. He also attended Duke University.