Document Business Extremes

A simple but effective method for founders to maintain perspective during the emotional rollercoaster of running a business by documenting highs and lows in real-time.

Core Concept

  • Create a dedicated Slack channel called "highs and lows"
  • Document both positive and negative business moments as they happen
  • Share between founders/key team members
  • Use as a tool for maintaining emotional perspective

Key Benefits

  • Provides historical context

    • Ability to scroll back and see previous challenges that were overcome
    • Helps realize current problems aren't as severe as they feel in the moment
    • Shows pattern of surviving difficult situations
  • Emotional Regulation

    • Prevents getting too excited about highs
    • Helps manage depression during lows
    • Creates immediate perspective by showing both extremes
    • Acts as a "perspective machine" without needing outside input

Implementation

  • Record events in real-time
  • Share between co-founders
  • Can be used across multiple businesses
  • Keep it simple - just document the events as they happen
  • Use it as a reference tool during tough times

Why It Works

  • Provides objective historical record
  • Shows that neither highs nor lows are as extreme as they seem in the moment
  • Creates pattern recognition of overcoming challenges
  • Helps founders realize current situations are rarely unique
  • Builds resilience through documented experience
46:32 - 47:33
Full video: 57:34
SP

Shaan Puri

Host of MFM

Shaan Puri is the Chairman and Co-Founder of The Milk Road. He previously worked at Twitch as a Senior Director of Product, Mobile Gaming, and Emerging Markets. He also attended Duke University.

WebsiteTwitter
Host
Restaurateur
E-commerce