Growing Broke Danger
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Shaan Puri explains how scaling a business with the wrong cost structure can lead to growing broke faster, emphasizing the importance of establishing proper margins before expanding operations.
Key Points:
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Pricing and Margin Strategy:
- When selling cookies wholesale at 80ยข each with 27-28ยข production costs, there's a 66% gross margin
- This margin needs to be sufficient to support scaling operations
- "You don't wanna grow broke" - expanding with the wrong cost structure is dangerous
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Scaling Challenges:
- "If you have the wrong model right, you have the wrong cost structure today and let's say you do go get these bigger contracts and you're cooking 10 times more cookies, well you're just literally gonna grow broke"
- Hiring to fulfill larger orders without proper margins will lead to business failure
- Commercial kitchen costs (charged hourly) plus potentially less efficient workers could erode profits
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Pricing Negotiation Approaches:
- With existing customers: "I'm providing you guys 500,000 cookies right now... I need to bring somebody in... would it be possible for us to raise the price here"
- With new customers: "You just go to them straight away and you say it's a dollar 10 a cookie"
- Increase perceived value through packaging, storytelling, and highlighting benefits
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Incremental Growth Strategy:
- "Test these things... first you test it in excel"
- "Break on one other person" before expanding further
- "I wouldn't go get two or three people I'd start with one and then move to two move to three as you figure out that bottle"
- Be prepared to "cut bait" if the expansion doesn't work out
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Leverage Points:
- Raising prices is the "easiest lever" compared to reducing labor costs
- Increasing margin per unit is more effective than trying to reduce costs
34:58 - 38:43
Full video: 01:08:16SP
Shaan Puri
Host of MFM
Shaan Puri is the Chairman and Co-Founder of The Milk Road. He previously worked at Twitch as a Senior Director of Product, Mobile Gaming, and Emerging Markets. He also attended Duke University.