Shopping Demographics Split
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A real estate investor shares insights about the continued viability of retail shopping centers, particularly how different demographics approach retail shopping. Despite the rise of e-commerce, certain retail categories are expanding and thriving due to specific shopping behaviors and community preferences.
Key Points:
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Thriving Retail Categories:
- DIY/Craft stores (like Hobby Lobby)
- Home improvement stores
- Discount retailers (like Dollar General)
- Treasure hunt experiences (TJ Maxx, HomeGoods, Marshalls)
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Shopping Patterns by Demographics:
- Black and Latino communities:
- Less likely to shop online compared to other demographics
- View shopping as a social experience and community activity
- Use retail spaces as gathering places and outings
- Black and Latino communities:
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Value-Based Shopping:
- Dollar stores continue to thrive because:
- Often cheaper than online alternatives
- No shipping costs
- Immediate availability of products
- Dollar stores continue to thrive because:
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Experience-Based Shopping:
- Treasure hunt stores (HomeGoods, TJ Maxx) succeed because:
- Shopping is viewed as entertainment
- Customers enjoy finding deals
- The "joy of the hunt" can't be replicated online
- Acts as a hobby or recreational activity
- Treasure hunt stores (HomeGoods, TJ Maxx) succeed because:
-
Community Aspect:
- For many communities, retail spaces are more than transaction points:
- Serve as social gathering spaces
- Part of lifestyle and routine
- Create community connection points
- For many communities, retail spaces are more than transaction points:
This perspective challenges the common tech-world assumption that all retail is dying due to e-commerce, showing how certain retail categories are actually expanding by serving specific community needs and shopping behaviors.
Shaan Puri
Host of MFM
Shaan Puri is the Chairman and Co-Founder of The Milk Road. He previously worked at Twitch as a Senior Director of Product, Mobile Gaming, and Emerging Markets. He also attended Duke University.