Death Industry Disruption
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Patrick identifies an opportunity to innovate in the death care industry, which is currently controlled by 4-5 major companies worth multiple billions that own everything in the "last mile of life."
Key Points:
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Current Market Structure:
- 4-5 companies control entire death care ecosystem
- Own everything from coffins to funeral service homes
- Control how memories and final arrangements are handled
- Multi-billion dollar companies
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Areas They Control:
- Coffins
- Funeral service homes
- Products sold in funeral homes
- Memory and remembrance services
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Previous Innovation Attempts:
- Example: Dave Balter tried creating a memory company
- Would load memories to be accessed via Alexa
- Found industry very traditional and buttoned up
- Difficult to penetrate existing structure
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Market Opportunity:
- Aging population creates growing market
- Current consolidation leaves room for disruption
- Need for modernization of services
- Potential for technology integration
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Challenge:
- Extremely consolidated industry
- Traditional and resistant to change
- Difficult to penetrate existing relationships
26:03 - 27:18
Full video: 01:11:04PC
Patrick Campbell
Co-founded Advocately, a review management platform for SaaS companies, in 2016. Overcame initial slow growth by applying lessons from past startup failures to shape strategy for AMP, an 8-figure SaaS company.
Emphasizes customer focus, speed, and effective goal-setting using the V2MOM framework to align company priorities. Developed strategies to balance product-led and sales-led growth in competitive e-commerce markets.