Vertical Software Rollup

A strategy of acquiring and consolidating vertical-specific software companies that serve niche industries with reliable, recurring revenue. The approach focuses on buying software companies that are the dominant solution within specific industry verticals.

Key Points:

  • Target Vertical Software Companies:

    • Focus on industry-specific software (vs horizontal solutions like Slack)
    • Examples:
      • Golf club management software (tee times, memberships, bookings)
      • Healthcare software
      • Public transit software
      • Law firm software
  • Acquisition Strategy:

    • Make 10-20 acquisitions per year
    • Focus on companies that are:
      • Industry leaders in their vertical
      • Have reliable monthly recurring revenue
      • Low customer churn
      • Strong profit margins (mentioned 20%)
  • Business Model Advantages:

    • Customers tend to:
      • Pay reliably every month
      • Rarely switch providers
      • Willing to pay for best-in-class solution
    • Software has high margins and low incremental costs
  • Key Challenge:

    • Finding and maintaining good operators after acquiring companies
    • Need to maintain quality of operations after previous owner exits
    • Solution: Pull operators from personal networks who have proven track records
32:49 - 33:10
Full video: 57:53
SP

Shaan Puri

Host of MFM

Shaan Puri is the Chairman and Co-Founder of The Milk Road. He previously worked at Twitch as a Senior Director of Product, Mobile Gaming, and Emerging Markets. He also attended Duke University.

WebsiteTwitter
Host
Restaurateur
E-commerce