Asian Business Entertainment Culture

Shaan Puri shares insights about business practices in Asian markets, particularly Indonesia, based on his experience working with a successful businessman. He highlights how business relationships and deals are conducted differently from Western practices, emphasizing entertainment and personal relationships.

Key Points:

  • Business Entertainment Culture:

    • Karaoke rooms with hostesses are standard for business meetings
    • Dinner and drinks with clients are essential parts of deal-making
    • Personal relationships and pleasantries are prioritized over formal business discussions
  • Deal-Making Process:

    • Traditional Western business processes often don't apply
    • Local relationships and unofficial agreements are more important than formal procedures
    • Must "grease" or tip everyone involved in the process
    • Not necessarily about winning through merit, but through relationships
  • Cultural Business Norms:

    • What seems unethical in Western business can be standard practice in Asian markets
    • "You don't get [deals] if you don't tip everybody basically that's involved in the process"
    • Business is done by "unspoken street rules of the game"
    • Language barriers are common, requiring translators and local intermediaries
  • Key Success Factors:

    • Understanding and accepting local business customs
    • Building strong personal relationships
    • Willingness to participate in social activities
    • Adapting to local ways of conducting business
    • Not judging practices by Western standards
  • Business Reality:

    • "That's how business is done in Indonesia"
    • "If you don't want to do that you cannot play"
    • Success requires adapting to local customs rather than trying to change them

This perspective shows how business in Asian markets often operates on relationship-building and entertainment rather than purely formal business processes, requiring adaptation to local customs and practices.

SP

Shaan Puri

Host of MFM

Shaan Puri is the Chairman and Co-Founder of The Milk Road. He previously worked at Twitch as a Senior Director of Product, Mobile Gaming, and Emerging Markets. He also attended Duke University.

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