Digital Cremation Platform
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After.com is a digital cremation platform capitalizing on the dramatic shift from burial to cremation services in the United States. The business model is based on a clear market trend showing cremation rates rising from 10% to over 50-60% in recent decades.
Key Points:
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Core Service:
- Pre-planning or immediate cremation services
- Full logistics handling from pickup to delivery
- Digital tracking system similar to "Domino's pizza tracker"
- Certificates and documentation handling
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Market Opportunity:
- Cremation rates increased from ~10% to >50% in last 20 years
- Continuing upward trend in cremation preference
- Universal market (everyone eventually needs end-of-life services)
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Business Model:
- Lead generation through website
- Handling pre-payments for future services
- Coordinating with local service providers
- Price point around $2,500-3,000 per service
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Competitive Advantage:
- Strong domain name (After.com)
- Digital-first approach
- Transparent process tracking
- Simplified customer experience during difficult time
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Growth Strategy:
- Capitalize on SEO rankings
- Target second-order consequences of cremation trend
- Focus on B2B relationships with service providers
- Scale through provider network expansion
03:56 - 05:27
Full video: 58:33SP
Shaan Puri
Host of MFM
Shaan Puri is the Chairman and Co-Founder of The Milk Road. He previously worked at Twitch as a Senior Director of Product, Mobile Gaming, and Emerging Markets. He also attended Duke University.