Digital Cremation Platform

After.com is a digital cremation platform capitalizing on the dramatic shift from burial to cremation services in the United States. The business model is based on a clear market trend showing cremation rates rising from 10% to over 50-60% in recent decades.

Key Points:

  • Core Service:

    • Pre-planning or immediate cremation services
    • Full logistics handling from pickup to delivery
    • Digital tracking system similar to "Domino's pizza tracker"
    • Certificates and documentation handling
  • Market Opportunity:

    • Cremation rates increased from ~10% to >50% in last 20 years
    • Continuing upward trend in cremation preference
    • Universal market (everyone eventually needs end-of-life services)
  • Business Model:

    • Lead generation through website
    • Handling pre-payments for future services
    • Coordinating with local service providers
    • Price point around $2,500-3,000 per service
  • Competitive Advantage:

    • Strong domain name (After.com)
    • Digital-first approach
    • Transparent process tracking
    • Simplified customer experience during difficult time
  • Growth Strategy:

    • Capitalize on SEO rankings
    • Target second-order consequences of cremation trend
    • Focus on B2B relationships with service providers
    • Scale through provider network expansion
03:56 - 05:27
Full video: 58:33
SP

Shaan Puri

Host of MFM

Shaan Puri is the Chairman and Co-Founder of The Milk Road. He previously worked at Twitch as a Senior Director of Product, Mobile Gaming, and Emerging Markets. He also attended Duke University.

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