Manual Before Automation

A founder pivoted his struggling social app into a dinner party matchmaking service, starting with manual operations before building technology. The business connects strangers for group dinners at restaurants.

Key Points:

  • Initial Manual Setup:

    • Used basic tools: Typeform, WhatsApp, and Stripe
    • Founder manually matched dinner groups for first 3 months
    • Started with 4 tables of 6 people each Wednesday
    • Made $110 from first dinner event
  • Operations:

    • Personally visited and vetted restaurants initially
    • Coordinated dinners through WhatsApp
    • Charged $20 per person
    • Scaled to 300 people every Wednesday
  • Evolution:

    • Started with manual matching
    • Moved to low-code solutions
    • Eventually built simple app
    • Removed restaurant pre-visits to enable scaling
  • Team Structure:

    • Just founder and cofounder
    • No additional employees
  • Key Success Factor:

    • Started small and simple (2-week launch)
    • Generated revenue immediately
    • Focused on group activities without requiring photos
    • Built without technical team initially
SP

Shaan Puri

Host of MFM

Shaan Puri is the Chairman and Co-Founder of The Milk Road. He previously worked at Twitch as a Senior Director of Product, Mobile Gaming, and Emerging Markets. He also attended Duke University.

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Host
Restaurateur
E-commerce