Operational vs Market Risk

A strategy for identifying business opportunities by focusing on ventures with minimal market risk but technical/operational challenges to solve. The key insight is that not all startups need to take on both product and market risk.

Key Points:

  • Pizza Robot Example:

    • Makes perfect pizza 24/7 at lower cost than humans
    • Has engineering/technical risk (can they build it?)
    • Zero market risk (proven demand if it works)
    • Already secured Domino's contract
  • Characteristics of Low Market Risk Opportunities:

    • Clear existing demand
    • Known customer willingness to pay
    • Obvious cost advantages if solution works
    • Solving clear pain points in established markets
  • Risk Trade-offs:

    • Engineering/Technical Risk: Can be high
    • Market Risk: Minimal to none
    • Operational Risk: Focus on execution
    • Better than taking "maximum market risk"
  • Alternative to Traditional Startup Approach:

    • Don't need to create new markets
    • Focus on solving known problems
    • Look for opportunities to improve existing processes
    • Can still build significant value without market uncertainty
  • Newsletter Business Example:

    • Has neither technical risk nor market risk
    • Main challenge is operational execution
    • Focuses on consistent delivery rather than market validation
08:03 - 09:12
Full video: 10:38
SP

Shaan Puri

Host of MFM

Shaan Puri is the Chairman and Co-Founder of The Milk Road. He previously worked at Twitch as a Senior Director of Product, Mobile Gaming, and Emerging Markets. He also attended Duke University.

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