Operational vs Market Risk
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A strategy for identifying business opportunities by focusing on ventures with minimal market risk but technical/operational challenges to solve. The key insight is that not all startups need to take on both product and market risk.
Key Points:
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Pizza Robot Example:
- Makes perfect pizza 24/7 at lower cost than humans
- Has engineering/technical risk (can they build it?)
- Zero market risk (proven demand if it works)
- Already secured Domino's contract
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Characteristics of Low Market Risk Opportunities:
- Clear existing demand
- Known customer willingness to pay
- Obvious cost advantages if solution works
- Solving clear pain points in established markets
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Risk Trade-offs:
- Engineering/Technical Risk: Can be high
- Market Risk: Minimal to none
- Operational Risk: Focus on execution
- Better than taking "maximum market risk"
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Alternative to Traditional Startup Approach:
- Don't need to create new markets
- Focus on solving known problems
- Look for opportunities to improve existing processes
- Can still build significant value without market uncertainty
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Newsletter Business Example:
- Has neither technical risk nor market risk
- Main challenge is operational execution
- Focuses on consistent delivery rather than market validation
08:03 - 09:12
Full video: 10:38SP
Shaan Puri
Host of MFM
Shaan Puri is the Chairman and Co-Founder of The Milk Road. He previously worked at Twitch as a Senior Director of Product, Mobile Gaming, and Emerging Markets. He also attended Duke University.