Cold Start User Acquisition

A breakdown of how Dharmesh Shah grew Wordplay.com from zero to millions of users by leveraging existing platforms and viral mechanics.

Initial User Acquisition Strategy

  • Leveraged existing social media following
    • 1 million LinkedIn followers
    • 300,000 Twitter followers
  • Used multiple distribution channels
    • Personal blog
    • Email list
    • Social media posts
  • First week results: 50,000-100,000 users

Viral Growth Mechanics

  • Added key features missing from original Wordle
    • Unlimited play (vs. once per day)
    • Challenge friends feature
      • Share links to specific games
      • Invite others to beat your score
      • Easy sharing to WhatsApp groups and social platforms

Growth Metrics & Monetization

  • Current stats
    • 45 million games played
    • 9.5 million total users
    • 2-3,000 concurrent players at any time
    • Average session time increased from 4 to 14 minutes
  • Monetization potential
    • $90,000/month through Google AdSense
    • Estimated value: $2-3 million (5x yearly revenue)
    • Main costs: Just hosting and time

Key Learning

  • Cold start is the hardest part
    • Focus on getting first 100-1,000 users
    • Use existing platforms/audience
  • Track key metrics
    • User retention
    • Time spent
    • Share button usage
  • Enable viral loops
    • Make sharing easy
    • Create competition mechanics
    • Allow for group engagement
07:34 - 08:04
Full video: 10:45
DS

Dharmesh Shah

Co-founder and CTO of HubSpot, a leading SaaS company. Recognized as a top SaaS influencer in 2024, with expertise in AI-driven user experiences.

Committed to continuous learning and innovation in the tech industry, focusing on SaaS, AI, and martech.