Question Everything Framework

A framework for identifying hidden business opportunities by questioning everyday objects and processes we take for granted.

Core Concept

  • Look at common objects/situations and ask "How did this get here?"
  • Question the economics and motivations behind everyday things
  • Identify inefficiencies or waste that could be turned into opportunities

Key Questions to Ask

  • How did this object/service get here?
  • Who wanted this here?
  • What are the economics behind this?
  • Is there a bureaucratic decision driving this?
  • Is this a broken or inefficient system?

Real World Examples

  1. Labor Law Posters
  • Required in every office
  • Someone identified mandatory requirement
  • Built $50M business laminating and distributing updated posters
  • Turned regulatory requirement into opportunity
  1. Unclaimed Baggage
  • 0.3% of luggage never gets claimed
  • Company secured exclusive partnerships with airlines
  • Built business model around unclaimed items:
    • Selling valuable items
    • Donating to charity
    • Recycling materials
  • Located in Scottsboro, Alabama
  • Only national retailer of lost luggage
  1. Hotel Toiletries
  • Identified waste in partially used hotel toiletries
  • Created business collecting and recycling partially used products
  • Combined profit with environmental benefit
  • Partners with hotels to reduce waste

Success Patterns

  • Look for waste or inefficiency
  • Find mandatory requirements or regulations
  • Identify opportunities to simplify complex processes
  • Turn problems into profitable solutions
  • Combine business opportunity with social benefit
03:41 - 05:00
Full video: 11:09
SP

Shaan Puri

Host of MFM

Shaan Puri is the Chairman and Co-Founder of The Milk Road. He previously worked at Twitch as a Senior Director of Product, Mobile Gaming, and Emerging Markets. He also attended Duke University.

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