Subscription Model Pivot

Based on the transcript discussion, Twitter/X is planning to transition to a fully subscription-based service model, moving away from the traditional free, ad-supported platform.

Key Points:

  • Platform Transition:

    • Moving from free service to paid subscription model
    • Eliminating free tier completely
    • Planned implementation in early 2024
  • Current Business Performance:

    • Operating at near break-even cash flow
    • Projecting profitability by early 2024
    • Claims 90% of top 100 advertisers have returned
    • Approximately 1,500 advertisers total have returned to platform
  • User Base:

    • Current daily active users: "200-250 million" (down from 237 million previously reported)
    • Unclear retention strategy for transition to paid model
    • No specific details provided on expected user loss from subscription transition
  • Revenue Strategy:

    • Complete shift from ad-supported to subscription-based model
    • Monthly fee requirement for all users
    • No specified pricing structure mentioned

Note: Many details about implementation and strategy were unclear in the interview, with the CEO appearing to be unaware of some aspects of the planned transition.

23:04 - 24:01
Full video: 30:55
JB

Julia Boorstin

CNBC Senior Media & Tech Correspondent covering the intersection of media, technology, and innovation.

Launched the CNBC Disruptor 50 and authored bestseller "WHEN WOMEN LEAD".

Former Fortune Magazine writer and CNN Headline News contributor with a Princeton University degree in history.

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