Meal Kit Scale Economics
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Plated was a meal kit delivery service that shipped pre-portioned ingredients and recipes directly to customers' homes. The business model revealed key insights about the meal kit industry economics and operational challenges.
Key Points:
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Operational Model:
- Ships frozen ice packs (water and cornstarch) with insulation, not dry ice
- Pre-portions ingredients with recipes
- Initially started hand-fulfilling orders from an apartment before moving to warehouse space
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Economics & Scale Requirements:
- High fixed costs, low variable costs structure
- Requires significant scale to break even
- Not profitable at small scale
- Need for venture capital to achieve necessary scale
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Industry Dynamics:
- Only 6 companies ever achieved real scale
- All major players started within first 2 years of industry
- Companies starting after year 3 failed to achieve significant size
- Many small companies entered and exited
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Food Waste Efficiency:
- More efficient than traditional grocery:
- Meal kits: 3% waste
- Grocery stores: 40% of produce wasted
- Consumer average: 50% of purchased fresh food wasted
- Less efficient in packaging due to individual portions
- More efficient than traditional grocery:
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Early Stage Operations:
- Bootstrap period funded by credit cards
- Initial packaging was oversized - "refrigerator sized delivery for a chicken breast"
- Moved from apartment to warehouse within 3 months
- Focused on food safety over packaging efficiency
Josh Hix
Best known as the co-founder of meal prep delivery service Plated, Josh Hix is a serial entrepreneur with several successful tech startups under his belt. The 2003 Georgia Institute of Technology graduate embarked on his first startup endeavor directly after graduation. Bachelor of Science in Electrical Engineering freshly in-hand, Hix co-founded ZeeWise, a database aggregation and rollup tool for franchise and retail businesses. He served as the company’s CTO for five years, and continues to sit on the board.