Waitlist Value Decays

Shaan Puri shares his experience and insights on the challenges of managing waitlists for product launches, particularly focusing on the concept of waitlist decay.

Key Points:

  • Waitlist Decay:

    • The value of a waitlist diminishes over time
    • People forget what they signed up for or lose interest
  • Personal Experience:

    • Had a 1,000,000 person waitlist for an app
    • By launch time, only 10,000-20,000 people actually tried the product
  • Implications:

    • Large waitlists may not translate to actual users
    • Building a huge waitlist might not be the most effective strategy
  • Alternative Approach:

    • Could have achieved similar results with targeted marketing
    • Spending $10,000 on direct marketing might have yielded the same number of engaged users
  • Lessons Learned:

    • Don't overvalue the size of a waitlist
    • Focus on building a smaller, more engaged audience
    • Consider the time and resources spent building a large waitlist vs. other acquisition methods
  • Advice for Entrepreneurs:

    • Be cautious about relying too heavily on waitlists
    • Consider alternative strategies for user acquisition
    • Prioritize engagement and retention over raw numbers
37:27 - 38:11
Full video: 56:41
SP

Shaan Puri

Host of MFM

Shaan Puri is the Chairman and Co-Founder of The Milk Road. He previously worked at Twitch as a Senior Director of Product, Mobile Gaming, and Emerging Markets. He also attended Duke University.

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