SMS Platform Like Klaviyo
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A business opportunity to create an SMS marketing platform for e-commerce, similar to Klaviyo's email marketing platform but focused exclusively on SMS. The idea later became Postscript, which grew into a multi-hundred million dollar company.
Key Points:
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Market Opportunity:
- SMS has better engagement than email
- 90% open rates for SMS vs email
- Klaviyo wasn't doing SMS at the time
- Highly targeted niche in e-commerce
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Business Model:
- Focus solely on SMS for e-commerce
- Target to get 100 important brands as clients
- Position as the Klaviyo equivalent for SMS marketing
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Value Proposition:
- Better engagement rates than email
- Dedicated SMS platform for e-commerce
- Fill gap in market before Klaviyo enters space
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Validation:
- Postscript executed this idea successfully
- Became multi-hundred million dollar company
- Proved market demand for dedicated SMS marketing platform
44:06 - 45:20
Full video: 01:14:01SP
Shaan Puri
Host of MFM
Shaan Puri is the Chairman and Co-Founder of The Milk Road. He previously worked at Twitch as a Senior Director of Product, Mobile Gaming, and Emerging Markets. He also attended Duke University.