SMS Platform Like Klaviyo

A business opportunity to create an SMS marketing platform for e-commerce, similar to Klaviyo's email marketing platform but focused exclusively on SMS. The idea later became Postscript, which grew into a multi-hundred million dollar company.

Key Points:

  • Market Opportunity:

    • SMS has better engagement than email
    • 90% open rates for SMS vs email
    • Klaviyo wasn't doing SMS at the time
    • Highly targeted niche in e-commerce
  • Business Model:

    • Focus solely on SMS for e-commerce
    • Target to get 100 important brands as clients
    • Position as the Klaviyo equivalent for SMS marketing
  • Value Proposition:

    • Better engagement rates than email
    • Dedicated SMS platform for e-commerce
    • Fill gap in market before Klaviyo enters space
  • Validation:

    • Postscript executed this idea successfully
    • Became multi-hundred million dollar company
    • Proved market demand for dedicated SMS marketing platform
SP

Shaan Puri

Host of MFM

Shaan Puri is the Chairman and Co-Founder of The Milk Road. He previously worked at Twitch as a Senior Director of Product, Mobile Gaming, and Emerging Markets. He also attended Duke University.

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