Email Delegation System
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A systematic approach to delegating email management to personal assistants, focusing on efficiency and organization.
Core Email Management System
- Personal assistant checks email daily and sorts into categories
- Assistant handles routine emails independently
- Weekly check-in on Fridays to review email management
- System costs $800-1000/month for an overseas assistant
Key Components of the System
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Hiring through Shepherd (supportshepherd.com)
- Company provides vetted overseas assistants
- One-time finder's fee vs monthly subscription
- Focuses on Philippines-based talent
- Includes background checks and screening
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Assistant Responsibilities
- Daily email monitoring and sorting
- Handling routine correspondence
- Flagging important messages
- Managing follow-ups
- Organizing inbox structure
Benefits of International Hiring
- Cost-effective ($800-1000/month vs US rates)
- Less management overhead needed
- Strong English language skills
- Minimal need for constant supervision
- Time zone advantages for 24/7 coverage
- High quality of work for skilled tasks
Implementation Tips
- Start with clear systems and processes
- Provide templates and guidelines
- Set up weekly check-ins
- Define clear scope of work
- Use standard operating procedures
- Focus on communication efficiency
- Establish clear boundaries and expectations
Common Mistakes to Avoid
- Over-managing assistants
- Not providing clear guidelines
- Expecting constant communication
- Treating overseas talent differently than local hires
- Not having proper systems in place
- Micromanaging day-to-day tasks
The system emphasizes efficiency, clear communication, and proper delegation while maintaining quality through vetted talent and systematic processes.
57:57 - 58:14
Full video: 01:21:06SP
Shaan Puri
Host of MFM
Shaan Puri is the Chairman and Co-Founder of The Milk Road. He previously worked at Twitch as a Senior Director of Product, Mobile Gaming, and Emerging Markets. He also attended Duke University.